All information on bikes of STEVENS' model years up to 2011 can be found here under production years. As usual you will find detailed information on specs, colour options and geometry.

It is very likely, however, that those models are no longer commercially available.

Speed pedelecs (or in short S-pedelecs) according to EU regulations are legally treated as “lightweight motor cycles with low power” (L1e) whose electric motor will also deliver support at speeds over 25kph (15mph) up to 45kph (28mph) as long as you keep pedalling. S-pedelecs also will propel your bike without pedalling along to a maximum speed of 20kph (12mph).

Since S-pedelecs are considered motor cycles (class L1e) according to EU guide line 2002/24/EG, they require an operating license or an EU type approval certificate and are subject to strict guide lines in terms of components and modifications. To be road legal you need an operating license, a license plate and proper insurance. Most countries require a driver’s license for the operation of S-pedelecs on public roads. Please check your country’s/area’s laws regarding these requirements. Also in most countries you may not use STEVENS Speed Pedelecs on inner-city bike lanes unless those lanes are legally cleared for access with small motor cycles. Please check your local laws before riding a speed pedelec on public roads.

In most countries also wearing a helmet is mandatory when riding an S-pedelec. Please refer to the chapter “special requirements for riding STEVENS Speed Pedelecs” in your STEVENS pedelec | E-Bike manual.

The full suspension E-MTB models in the STEVENS E-Inception and E-Maverick series are available in versions specially customised for their respective areas of application. They differ primarily in terms of the available suspension travel of the fork and shock and are labelled with abbreviations such as AM, ED or FR.

The FR (Freeride) models offer the greatest suspension travel with 180 millimetres of travel on the fork and 170 millimetres on the shock. With bike category 7 E, they are suitable for rides with jumps and drops in the toughest terrain and in bike parks.

The ED (Enduro) models with 170 millimetres (E-Inception) respectively 160 millimetres (E-Maverick) of suspension travel on the fork and shock offer extremely generous suspension travel for riding in very rough and sometimes blocked terrain with steep gradients and the associated higher speeds. They therefore belong to the category 6 E bikes, for which regular jumps of up to 1.2 metres are no problem for experienced riders.

E-Full suspension MTBs with the designation AM (All Mountain) offer an average suspension travel of 150 millimetres (E-Inception) or 140 millimetres (E-Maverick) on the fork and shock. This makes them the perfect companion for challenging off-road use, ideal for Alpine crossings and the like. Just like the Enduro E-bikes, the All Mountain models belong to bike category 6 E.

The E-Inception TR series is a small exception. The E-Crossover bikes, sometimes also referred to as "SUV bikes", are based on the E-Inception full suspension E-MTBs. They are equipped with an extremely capable frame with 120 millimetres of suspension travel, which ensures comfort and riding safety on cycle paths and trails alike. In addition, the TR models are fully equipped for everyday use with a high-quality lighting systems, effective mudguards and Ortlieb QuickLock 3.1-compatible rear pannier racks.

ACT or GTF - STEVENS engineers have equipped the E-Inception E-Fully range with two different frame geometries that give the bikes a different character. The comfortable "ACT" Active geometry, which is suitable for touring and long rides, is used as standard on the two all-mountain bikes AM 6.6.1 and AM 7.7.2 with aluminium frames. Alternatively, the bikes are available with the GTF suffix. The frames have a sportier geometry with a shorter head tube, slacker head tube angle and longer top tube, which results in a longer wheelbase and greater reach – and therefore more stability and control downhill. This is also the home of the abbreviation "GTF", which stands for the slang expression "Gas to Flat" commonly used among MTB riders and and means "full throttle and with full control down the mountain". Further information on the ACT and GTF geometries can be found here.

FEQ – The abbreviation FEQ stands for Fully Equipped and is used for E-bikes with full everyday specification. In addition to powerful lighting, FEQ bikes are equipped with effective mudguards and, in the vast majority of cases, fully-fledged pannier racks. The bikes are therefore particularly suitable for daily commuting all year round and in all weathers, as well as for extensive tours that can last a little longer.

eBike Systems from BOSCH has developed a range assistant on its website that takes the above factors into account. On the site, you have the option of determining the approximate range of your STEVENS e-bike.

How many kilometres you can ride on an e-bike cannot be answered with a simple figure. The range of an e-bike system consisting of motor and battery depends on a variety of factors, some of which change, all of which have a greater or lesser influence on the efficiency and power consumption of the e-bike. There is currently no industry-wide standard for comparative determination of range.

The factors primarily include the technical characteristics of the motor and battery - the capacity in watt hours (Wh) and, for example, the support levels with which the e-bike is ridden. The average speed and cadence are also decisive. On the e-bike, the total weight of the bike, rider and luggage is particularly important, but the tyre profile and air pressure and, last but not least, the riding position - and therefore the wind resistance - also have an influence on battery consumption.

External influences: The hillier the route and the stronger the headwind, the more the motor has to work. The same applies: the smoother the surface, the more economical an e-bike can ride. And a battery also consumes more energy when starting off frequently than when it is used evenly.

In addition to using the range assistant, we also recommend that you always allow a few kilometres for safety on a tour to allow for spontaneous detours - and to recharge not only your battery but also that of your STEVENS e-bike during a break.

E-bikes are subject to the Machinery Directive due to their electric motor, which means that there are some differences to a bicycle when it comes to placing on the market and conversions. For example, an e-bike requires CE labelling and a conformity assessment from the manufacturer. Anyone who modifies an e-bike beyond certain parts becomes the manufacturer and can be held liable for any damage.

As a general rule, components can of course be replaced with original components. In addition, STEVENS dealers follow the“Guide Line for Exchange of Components on CE Marked E-Bikes/Pedelecs with Motor Support Up To 25kph”, a recommendation of the industry associations Zweirad Industrie Verband ZIV, Verbund Service und Fahrrad VSF, Bundesinnungsverband Zweiradmechaniker-Handwerk and Zedler Institut.

According to the guide, the replacement of bells and grips, for example, is permitted without any problems, but the motor unit with battery and control unit is not. Please always ask your STEVENS dealer if you want to modify your STEVENS e-bike!

The frame serial number on many older bikes can be found under the bottom bracket, on current bike designs it is printed on a sticker on the down tube. Since model year 2008 the frame number has a very simple pattern. The first digit is an “S” followed by a sequence of numerals and if applicable by capital letters. Altogether the sequence is 10 to 12 characters long.

To ensure the operational safety of your STEVENS bike all screw joints need to be securely fastened and checked on a regular basis. This is preferably done with a torque wrench that makes a clicking noise and disengages when it reaches the torque it’s been adjusted to. Approach by starting at a low torque and increasing it in small steps (0.5Nm at a time) in between consistently checking how tightly the components fit before applying the required maximum torque. Do not exceed the maximum torque given by the manufacturer! On parts for which no exact number is stated, start at 2Nm. Always adhere to the numbers stated on the components themselves and/or in the respective manufacturers’ manuals.

If you are not absolutely sure, please ask your STEVENS dealer. Please note the numbers given in the chapter “recommended torque” in your STEVENS quick user guide.

Please contact your STEVENS dealer with this question. In the vast majority of cases, tyres with the maximum permissible width are fitted ex works. Your specialist dealer will be able to advise you on which tyres are best suited to your riding purposes.

There is indeed a maximum permissible overall weight for all our bikes. It consists of the bike's weight, the rider's weight and the luggage carried.

The following maximum permissible overall weight of STEVENS bikes is as follows:

• Allround: 130 kg
• E-Bikes: 140 kg
• Plus: 180 kg
• Mountain bikes: 115 kg
• Kid's-MTBs und Kid's bikes: 65 kg
• Road bikes: 115 kg

If different, the indication “maximum weight” on the respective model's page (Equipment/Data) applies.

In addition to properly locking your bike with a high-quality lock (or even better two locks) in public places, a safety code can help your bike not getting stolen. We recommend applying the anti-theft code by sticker. Etching the code number into your frame can damage your frame beyond repair which will also diminish your bike’s operational safety.

STEVENS Vertriebs GmbH would like to point out that any etching or engraving of the frame – just like any other permanent alteration of the frame – will void warranty!

Starting with production year 2010 we grant a special reduction of 50 percent on all purchases of replacements for STEVENS carbon road and mountainbike frames in case of a crash.

The conditions of the STEVENS Crash Replacement program:

• The offer is only valid for original owners and frames starting with model year 2010.
• Complete bike or frameset have to be purchased at an authorized STEVENS dealer.
• The offer is only valid within two years from date of purchase. The damaged frame has to be sent in by a STEVENS dealer, receipt and damage report included.
• In consultation with the dealer, STEVENS will make a proposal/offer for a replacement frame (due to model changes the same color/version may sometimes no longer be available).
• Road bike framesets are delivered fork included, full suspension frames without suspension. Frames replaced under warranty/guarantee or frames already replaced within our replacement program are excluded from the program.
• The offer does not apply in case of negligent or willful damage. STEVENS will not bear the cost of assembly and delivery.

As the original purchaser you have a six-year warranty on STEVENS frames and forks.
(Model years 2020 and prior: 5 years)

In case of a warranty claim please see your STEVENS dealer who is your contract partner. The dealer is the one to handle your complaint also when it concerns components from any supplier. Please bring your sales receipt, the bike passport you received with the purchase of your bike and the handover certificate for a speedy and easy processing of your request.

Excluded from the warranty are normal wear and tear and damages to the warranted components caused by any other than the normal intended use. The warranty specifically does not cover any damages caused by neglect, lack of care or maintenance, crashes, overload, excessive stress, exceeded weight limits, incorrect assembly, and by attachment of or alterations on components on the bike that have not been approved by the manufacturer and/or due to jumps performed with the bicycle.

Coatings and/or paint jobs of the warranted components are subject to normal wear and tear during the time of use and can deteriorate or slightly be damaged; this kind of wear or damage due to normal mechanical strain is excluded from the warranty. Please note the chapter “Warranty conditions of STEVENS Vertriebs GmbH“ in the current STEVENS short instructions.